Customers of telecom service provider Aircel today virtually laid siege to some of its outlets here following rumours about closure of its service. A company official clarified the network service provider was facing some issues and they were trying to resolve it.
According to some of the customers they were neither able to make a call nor receive and they termed it as the first step towards total closure of services. Some complained that they were unable to use the mobile number porting facility due to network issues.
The company outlet employees tried to convince the protesting customers, saying the rumours were spread by the competitors and claimed there were no such issues. Meanwhile, when contacted by PTI, an official spokesperson of Aircel, said they were trying to resolve the issue. “Aircel is facing network issues and we are trying to find a way to resolve this at the soonest possible,” the official told PTI.
Last year, Aircel and Reliance Communications had planned to join hands but the deal did not materialise.
Aircel warns staff to brace for ‘difficult’ times ahead
Soon after reports emerged that India’s smallest private mobile operator Aircel is planning to file for bankruptcy amid fierce competition in the sector, the company has warned at least 5,000 staffers to brace for “difficult” times ahead in the wake of “serious funding issues”, reported The Economic Times.
The company, which had been facing massive call drop issues for the past few months has finally decided to inform its employees that the future of the company is in question, as there little or no funds to sustain operations for long.
Aircel’s Chief Executive Officer (CEO) Kaizad Heerjee, in an email sent to employees this week, said the company is under pressure as it has received “no funding for some time and has been dependent on cash generation” from existing business operations.