Consumers who want an iTunes refund within the 14-day-period will use the “Report a Problem” feature to request a refund, the Guardian reported.
Once the cancellation is complete, the downloaded item is removed from the customer’s iTunes library.
Customers do not have to provide a reason for the return.
The returns, however, do not include iTunes Gifts, which, once redeemed, cannot be refunded.
The new iTunes returns policy has left app developers concerned that there will be a high number of apps returned particularly if they have a short-term function.
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