Srinagar: BSNL system of south city of Srinagar has been lying in slumber for last one month and has put hundreds of landline users on halt. Due to drainage construction at many places near Rawalpora and Sanatnagar area of Srinagar city cables of area got damaged. Due to non-planning, BSNL has taken many customers for a ride.
When the concerned officials responsible to operations in the area were contacted, it was learned that they were mulling over this issue but that no concrete action was being taken. Users of BSNL of Bagh-I-Mehtab and other adjacent areas are still waiting for redressal of their problems. On the one hand BSNL has been voicing that they have the best services in the state but on other, they are simply putting the customers through a hard time.