CRPF helpline receives 34K calls since Aug 5

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Jammu & Kashmir: During the security clampdown that came into effect with the abrogation of special status to Jammu and Kashmir on August 5, the Central Reserve Police Force (CRPF) through its Madadgaar app handled 34,274 calls (both incoming and outgoing) to let the people in the valley know about the well-being of their loved ones, claimed CRPF on Tuesday.

While majority of the calls were related to people inquiring about the their family and relatives living in Kashmir and about the situation in general, in many cases, CRPF personnel, as part of the confidence building measure, even took the risk to personally visit the homes to help people establish contact with their close ones.

The gesture of visiting homes to establish contact between the caller and the family was more pronounced in 1,227 cases involving matters of exigency. In some cases, help was sought by the callers such as facilitating delivery of air tickets to family members in Kashmir, informing about change in date of interview or exam of students studying outside who had come back to Kashmir or informing their family in Kashmir about any other emergency.

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