United States: Facebook tweeted at 8:06 p.m. EDT that the issue “has since been resolved and we should be back at 100% for everyone.” Instagram also tweeted that it was back up. At 8:30 p.m. EDT, some WhatsApp users were still experiencing outages, according to reports on DownDetector.
If you’re having issues with Facebook and Instagram on your smartphone, you’re not alone.
Early Wednesday, people around the globe began reporting app issues, according to DownDetector, a web service that offers a real-time overview of bugs and outages online. About 8:45 a.m. EST, thousands of Instagram users began reporting that they were having problems.
The hashtags #InstagramDown, #FacebookDown and #WhatsApp have since started trending on Twitter, a result of widespread social conversation surrounding the service interruption.
A live outage map shows that users in the Northeast region of the U.S., as well as London and Berlin, are having issues with the photo-sharing app. Other hotspots include Florida, Georgia and parts of South America, according to DownDetector.
Instagram and Facebook both tweeted Wednesday afternoon that the companies are “working to get things back to normal as quickly as possible.”
We’re aware that some people are having trouble uploading or sending images and videos on Instagram. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #instagramdown
— Instagram (@instagram) July 3, 2019