Governor directs time-bound redressal of public grievances; settlement of insurance claims

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Vohra

Governor directs time-bound redressal of public grievances

         JAMMU: Mr. N.N. Vohra, Governor, has asked Chief Secretary, to issue directions to all Administrative Secretaries and Heads of the Government Departments to notify specified dates/time when they shall hear complaints and grievances of the public at large and, thereafter, ensure expeditious redressal thereof. They should also establish a mechanism for monitoring the disposal of all complaints. The Calender for hearing grievances should be widely disseminated and publicised.

       The Governor has already directed all the concerned Administrative Secretaries to ensure efficient, transparent and responsive functioning of the Public Service delivery System under their charge.

 

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Governor directs for early settlement of insurance claims

          JAMMU: Governor, Mr. N.N. Vohra, in a meeting to discuss issues relating to the aftermath of the floods, involving Mr. B.B. Vyas, Principal Secretary Finance and other concerned officers, also reviewed the to-date status of the insurance claims settled by the various banks in J&K State.

          As per information made available, till 10th January 2015, 23740 insurance claims amounting to Rs.831.91 crore had been settled by the different banks. Of them, the J&K Bank has decided 21700 cases amounting to Rs. 802 crore and State Bank of India, 141 cases amounting to Rs.13.19 crore. Punjab National Bank and Jammu & Kashmir Grameen Bank have settled 340 and 369 cases involving payment of Rs 4.60 crore and Rs.7.81 crore, respectively. Ellaquai Dehati Bank and Bank of Baroda have decided 1118 and 72 cases amounting to Rs. 3.50 Crore and Rs. 0.81 crore, respectively.

          The Governor has asked the Finance Secretary to closely monitor the progress of all pending cases and expedite payment of insurance claims to those affected by the floods.

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