New Delhi, Jan 1 : To protect online consumers, the Centre has made it mandatory from today for e-commerce firms to print not only the maximum retail price (MRP) on goods but also information like expiry date and customer care details.
The consumer affairs ministry had made the amendments in this regard to the Legal Metrology (packaged commodities) Rules in June 2017. The companies were given a six-month deadline to comply with the new rule.
At present, only MRP is printed on the goods sold online.
The changes come in the backdrop of e-marketplaces posing new and complex consumer protection issues with the ministry receiving several complaints as regard to information deficit on online products/goods.
Flipkart, Amazon India, Snapdeal, Grofers and Bigbasket are some of the leading e-marketplaces entities operating in the country. PTI