Mumbai/Raipur: Budget passenger carrier IndiGo on Monday said actor-singer Aditya Narayan misbehaved with its staff at Raipur airport but later apologised.
The incident occurred around Monday noon, when Narayan travelling on Raipur-Mumbai IndiGo flight 6E-258 used “unparliamentary language” with a female staff member of the airline.
IndiGo came out with its version after a video emerged showing Narayan engaged in an argument with its staff members at Raipur airport.
The verbal altercation was triggered after Narayan was asked to pay for carrying excess baggage on-board.
The actor-singer was travelling with a group and was allegedly carrying excess baggage of 40 kg — well above the free prescribed limit of 15 kg.
According to the airline, Narayan was asked to pay Rs 13,000 for the excess baggage, which he refused and thereafter used “unparliamentary language” with a female staff member of the airline.
“He refused to pay… and also used unparliamentary language with a female staff member,” Ajay Jasra, Director Corporate Communications, IndiGo Airlines, told IANS in New Delhi.
“Narayan was informed that if he continues to misbehave then he will not be allowed to travel. Later, passenger Narayan apologised to the ground staff and thereafter was given his boarding card.”
Aditya went on to say that the airline can bar him from entering the flight, but he will reach Mumbai at some point, and he will ensure that the particular airline official is dealt with. “My name is not Aditya Narayan if I don’t get your underwear removed,” he yells, and walks off in the minute-long video.
“You cannot use these words here,” the official can be heard saying.
The incident took place at Raipur airport. Aditya was in the city for an event. Aditya is currently hosting his sixth season of Sa Re Ga Ma Pa L’il Champs on Zee TV.
Here is the airline’s statement:
Today on 6E-258 (Raipur-Mumbai), Mr Aditya Narayan, travelling with a group of 5 people, was carrying excess baggage of 40 kgs. The amount to be paid for the carriage of excess baggage came to 13000 INR. He refused to pay this amount to the female check in staff member and said that he will not pay more than 10000 INR for the excess baggage and also used unparliamentary language with the female staff member.
While making a video, he pointed a finger at the Duty Manager and again used profanity. When politely asked to be civil and not use such language as there were other passengers and female staff members present, he started shouting even louder and used abusive words which we are refraining from mentioning here.
He was informed that if he continues to misbehave he will not be allowed to travel.
Later, passenger Mr Narayan apologised to the ground staff and thereafter was given the boarding cards.
We at IndiGo can at no point compromise the dignity of our staff members or passengers. (sic)