“The situation in Jammu and Kashmir is critical. Not just BSNL but most private communication channels are shut down. Trying our best to restore it. We are monitoring the situation, our collective endeavour is to ensure that people are rescued,” :Law and Telecom Minister, Ravi Shankar Prasad. The telephone and mobile communication has been severely affected in the flood hit areas and people are not unable to communicate with their relatives to know about their how- abouts in the affected areas.