Bengaluru: Wipro Ltd Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.
Position: Administrator – Non Catalogued Role: IT Support Engineer Experience: 0 – 1 Years Job Locations: Bangalore
Salary: 3 LPA to 4.5 LPA
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Key skills required for the job are: Software Asset Management-L1 (Mandatory) IT Hardware Asset Management-L1 ServiceNow User Awareness-L1
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